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Salient Features of Customer Care Centre
- Computerized Customer Care Centre has been opened in the office of CE/Op. Central Ludhiana to provide Single Window Service to consumers of East & West circle (Ludhiana city ) to provide following services at single point. From 1/2007 and running successfully .
- Time bound redressel of consumer grievances/complaints.
- To provide other services such as registration of applications for new/extensions cases in respect of all categories of connections at single point.
- Providing facility of deposit of bills for senior citizens, ladies, Government employees, PSEB employees, handicapped persons etc at one place under single window
- All works registered at Customer Care Centre Ludhiana are being monitored by this office till the clearance of case and consumer/applicant is also being kept duly informed about the progress of his/her case.
RECOVERABLE DEFAULTING AMOUNT (PDCO & OTHERS)
Sr. No. |
Name of
Circle |
Defaulting Amount
Ending 2/08 |
Defaulting amount
recovered during 3/08 |
Defaulting amount
accumulating during 3/08 |
Defaulting amount ending 3/08 |
1 |
East |
2819.46 |
473.83 |
133.72 |
2953.18 |
2 |
West |
2819.86 |
763.72 |
-39.31 |
2780.55 |
3 |
Suburban |
775.41 |
182.38 |
-71.28 |
704.13 |
4 |
Khanna |
3314.77 |
227.97 |
-78.59 |
3236.18 |
|
Central zone |
9729.5 |
1647.9 |
-55.46 |
9674.04 |
MONTHLY PROGRESS REPORT FOR THE MONTH OF 03/08
REGARDING RELEASE OF CONNECTION
Sr. No. |
Category |
Progress for the
Year 2007-08 |
Total |
|
|
Upto previous
month (2/08) |
Progress during
month 3/08 |
|
East Circle |
|
|
|
|
1 |
GSC |
6487 |
105 |
6592 |
2 |
ISC |
242 |
34 |
276 |
3 |
AP |
8 |
0 |
8 |
4 |
OTHERS(BS,SL) |
372 |
7 |
379 |
|
Total |
7109 |
146 |
7255 |
West Circle |
|
|
|
|
1 |
GSC |
9680 |
221 |
9901 |
2 |
ISC |
334 |
94 |
428 |
3 |
AP |
2 |
0 |
2 |
4 |
OTHERS(BS,SL) |
490 |
0 |
490 |
|
Total |
10506 |
315 |
10821 |
Suburban Circle |
|
|
|
|
1 |
GSC |
6235 |
752 |
6987 |
2 |
ISC |
112 |
17 |
129 |
3 |
AP |
641 |
7 |
648 |
4 |
OTHERS(BS,SL) |
20 |
1 |
21 |
|
Total |
7008 |
777 |
7785 |
Khanna Circle |
|
|
|
|
1 |
GSC |
6507 |
169 |
6676 |
2 |
ISC |
203 |
27 |
230 |
3 |
AP |
440 |
5 |
445 |
4 |
OTHERS(BS,SL) |
188 |
0 |
188 |
|
Total |
7338 |
201 |
7539 |
Central Zone |
|
|
|
|
1 |
GSC |
28909 |
1247 |
30156 |
2 |
ISC |
891 |
172 |
1063 |
3 |
AP |
1091 |
12 |
1103 |
4 |
OTHERS(BS,SL) |
1070 |
8 |
1078 |
|
Total |
31961 |
1439 |
33400 |
No. of Distribution T/Fs capacity-wise ending 3/2007
| Capacity |
East |
West |
Suburban |
Khanna |
Total |
| 5 KVA |
7 |
0 |
0 |
0 |
7 |
| 6.3 KVA |
26 |
14 |
743 |
681 |
1464 |
| 10 KVA |
4 |
3 |
141 |
305 |
453 |
| 15 KVA |
1 |
0 |
0 |
0 |
1 |
| 16.3 KVA |
7 |
1 |
43 |
103 |
154 |
| 25 KVA |
141 |
154 |
3128 |
2750 |
6173 |
| 50 KVA |
0 |
6 |
28 |
56 |
90 |
| 63 KVA |
300 |
460 |
4221 |
3950 |
8931 |
| 75 KVA |
0 |
0 |
0 |
2 |
2 |
| 100 KVA |
1286 |
1928 |
3138 |
3385 |
9737 |
| 200 KVA |
1158 |
1478 |
254 |
352 |
3242 |
| 300 KVA |
357 |
396 |
34 |
30 |
817 |
| 400 KVA |
3 |
11 |
0 |
4 |
18 |
| 500 KVA |
290 |
286 |
6 |
16 |
598 |
| 630 KVA |
1 |
0 |
0 |
0 |
1 |
| 750 KVA |
8 |
6 |
0 |
0 |
14 |
| 800 KVA |
0 |
2 |
0 |
0 |
2 |
| 1000 KVA |
11 |
11 |
0 |
1 |
23 |
| TOTAL |
3600 |
4756 |
11736 |
11635 |
31727 |
No. of Grid Substation feeding Central Zone
| Sr. No. |
Name of
Circle |
No. of Grid Sub Stations |
| 220 KV |
132 KV |
66 KV |
33 KV |
11 KV T/F |
11 KV
Feeders |
| 1 |
East |
3 |
0 |
26 |
0 |
3 |
156 |
| 2 |
West |
1 |
0 |
0 |
0 |
1 |
197 |
| 3 |
Suburban |
3 |
1 |
18 |
1 |
0 |
225 |
| 4 |
Khanna |
3 |
3 |
25 |
0 |
0 |
336 |
| |
Total |
10 |
4 |
69 |
1 |
4 |
914 |
| Sr. No. |
Name of
Circle |
Total no. of connections
ending 3/08 |
Total Load in KW |
| GSC |
ISC |
T/W |
GSC |
ISC |
T/W |
| 1 |
East |
173990 |
12037 |
3269 |
458812 |
920533 |
13202 |
| 2 |
West |
254822 |
15061 |
4983 |
960448 |
766336 |
20458 |
| 3 |
Suburban |
206940 |
2634 |
51898 |
340163 |
144909 |
304269 |
| 4 |
Khanna |
210470 |
4634 |
46217 |
397636 |
694302 |
298903 |
| |
Total |
846222 |
34366 |
106367 |
2157059 |
2526080 |
636832 |
TELEPHONE NUMBERS OF OFFICERS OF
CENTRAL ZONE PSEB LUDHIANA
Sr. No. |
Name of Officer |
Designation |
Name of
Office/Divn. |
Mobile |
Tel. (Office) |
1 |
Er. B.S. Bath |
Chief Engineer |
Central Zone |
9872511502 |
2455001 |
2 |
Er. J.S. Bedi |
SE/HQ. |
Central Zone |
9872511503 |
2455377 |
3 |
Er. B.P.S. Gill |
Dy. CE/Admin |
Central Zone |
9872511504 |
2455377 |
4 |
Er. Jaswant S. Zafar |
Sr. Xen/Works-I |
Central Zone |
9872511509 |
2460303 |
5 |
Er. Sukhjot S Sidhu |
Sr. Xen/Works-II |
Central Zone |
9872511510 |
2458372 |
6 |
Er. H.S. Randhawa |
SE/Op. |
East Circle |
9872511508 |
2450369 |
7 |
Er. Isher Singh |
Addl. SE/Tech. |
East Circle |
9872511529 |
2450689 |
8 |
Er. H.S. Jogi |
Sr. Xen/Op. |
City Central |
9872511532 |
2744403 |
9 |
Er. Yogesh Tandon |
Sr. Xen/Op. |
Focal Point |
9872511533 |
2673982 |
10 |
Er. N.P. Singh |
Sr. Xen/Op. |
CMC Divn. |
9872511530 |
2222562 |
11 |
Er. Punardeep S. Brar |
Addl. SE/Op. |
Sunder Nagar |
9872511531 |
2630080 |
12 |
Er. Mohinder Pal |
Addl. SE |
Grid Mtc. City Divn. |
9872511534 |
2740227 |
13 |
Er. P.S. Gill |
Dy. CE/Op. |
West Circle |
9872511507 |
2455000 |
14 |
Er. Tarlok Singh |
Sr. Xen/W&I |
West Circle |
9872511523 |
2457274 |
15 |
Er. Jaswinder Singh |
Sr. Xen/Op. |
West Divn. |
9872511528 |
2448349 |
16 |
Er. H.S. Gill |
Sr. Xen/Op. |
Model Town |
9872511620 |
2450926 |
17 |
Er. Kulbir Singh |
Sr. Xen/Op. |
Janta Nagar |
9872511526 |
2490974 |
18 |
Er. Jagjit Singh |
Addl. SE/Op. |
Estate |
9872511527 |
2511233 |
19 |
Er. S Mohan Sharma |
Sr. Xen/Op. |
Aggar Nagar |
9872511525 |
2454046 |
20 |
Er. Charanjit S. Brar |
Sr. Xen |
APDRP |
9872511524 |
2450330 |
21 |
Er. Rachhpal Singh |
Dy. CE/Op. |
Suburban Circle |
9872511506 |
2455453 |
22 |
Er. Avtar Singh |
Sr. Xen/Tech. |
Suburban Circle |
9872511517 |
2456203 |
23 |
Er. Ajit Singh |
Addl. SE/Op. |
Lalton |
9872511518 |
2806062 |
24 |
Er. Sanjeev Parbhakar |
Sr. Xen/Op. |
Adda Dakha |
9872511520 |
2878159 |
25 |
Er. Sandeep Garg |
Sr. Xen/Op. |
Jagraon |
9872511519 |
223261 |
26 |
Er. Jagdev Singh |
Addl. SE/Op. |
Raikot |
9872511521 |
264652 |
27 |
Er. Gurjant Singh |
Sr. Xen/Op. |
Ahmedgarh |
9872511522 |
240493 |
28 |
Er. Kulwant S Sandhu |
Sr. Xen |
Grid Mtc. |
9872511535 |
2464773 |
29 |
Er. G.S. Virdi |
SE/Op. |
Khanna Circle |
9872511505 |
226098 |
30 |
Er. Ajmer Singh |
Sr. Xen/Tech. |
Khanna Circle |
9872511511 |
225029 |
31 |
Vikas Sharma |
Sr. Xen/Op. |
Khanna Divn. |
9872511514 |
225471 |
32 |
Er. Gurtej S Chahal |
Addl. SE/Op. |
Sirhind |
9872511515 |
229288 |
33 |
Er. Baljinder S Sidhu |
Sr. Xen/Op. |
Doraha |
9872511513 |
257056 |
34 |
Er. Gursharanjit Singh |
Sr. Xen/Op. |
Amloh |
9872511516 |
230289 |
35 |
Er. Surinder K Manrao |
Sr. Xen/Op. |
Gobindgarh |
9872511512 |
255088 |
36 |
Er. Sohan S Ahluwalia |
Sr. Xen |
Grid Mtc. Divn. |
9872511536 |
226725 |
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