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C.C. No. 67/2006 Memo No. 87252/88052/SSM-460 Dated. 21/12/06 Sub: T&D Loss Reduction and Improvement in Consumer service Instructions thereof. With a view to take concrete steps to achieve the desired target for reduction in T&D losses, instructions were issued vide CC No.37/06 dated 18.7.06. However, in view of the difficulties being experienced by the field officers in implementing these instructions in letter and spirit, no. of clarifications are being sought by them. Keeping in view these practical difficulties in implementing HVDS Scheme as such & based on the feedback from the field officers, the matter has been reviewed and it has been decided as under:- (i) In case of shifting of AP tubewell connection, shifting may be allowed on LT if it is technically feasible to release the connection at the new site on LT i.e. if the feeding transformer at the new site can take up the load. However, if for allowing tubewell connection at the new site, augmentation of transformer is involved then the connection at the new site shall be released only under HVDS as per the instructions issued vide CC No. 37/06 and the cost of transformer in addition to other applicable charges shall also be borne by the consumer. However, in case where notice had already been issued to the consumer on or before 30.9.2006 for deposit of charges for shifting of tubewell connection, then shifting shall be carried out as per notice served to the consumer. (ii) For DS/NRS loads above 10 KW and upto 20 KW and SP connections:- (a) Connection shall be released on
LT provided the length of LT line including the existing LT line from H-pole
near the transformer does not exceed
(b) In case where augmentation of transformer beyond 200 KVA is required, the connection shall be released only by providing new transformer of suitable capacity & LT line of the de-loaded transformer further to new transformer shall be shifted to the new transformer. (c) In case where the new connection is required to be released on HVDS but it is not possible to release the connection on HVDS due to locational/practical constraint, such connection shall be allowed to be released on LT with the approval of Addl.SE/Sr.Xen who will record reasons for allowing such relaxation. (iii) For DS/NRS consumers with loads above 20 KW:- (d) In case where the existing
transformer can take the load to be released with maximum length of LT from
the transformer limited to
(e) If augmentation of existing transformer is required to release the load on LT, it should be released by providing additional transformer of required capacity at the load center and LT around the proposed transformer will be shifted to this new transformer ensuring maximum improvement in the LD system. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- C.C. No.66/2006 Memo No.84797/85597/SSM-414/TW/L-124 Dated. 19/12/06 Subject:- Release of new tubewell connections under Chairman Priority quota – clarification thereof. Field officers have sought clarification as to whether the connections under Chairman's Priority quota are to be released by providing the distribution transformer at Board's cost or the prospective consumers may be asked to provide their own transformer. In this context ,it is clarified that as per instructions already issued vide CC No. 47/05 dated 20.7.05 followed by CC No. 68/05 dated 1.12.05 and CC No. 13/06 dated 17.3.06 ,all new AP tubewell connections under Chairman's discretionary quota were to be released on LT through Board's own transformer . As per CC 37/06 dated 18.7.06,all new AP tubewell connections are to be released under HVDS only w.e.f 1.10.06 onwards by providing individual small distribution transformer for each connection on single pole structure at Board's cost subject to recovery of service connection charges as per existing instructions. In view of the position explained above, it is clarified that new AP tubewell connections under Chairman's discretionary quota are also to be released by providing individual small distribution transformer for each connection on single pole structure at Board's cost . Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- C.C.No.65/2006 Memo No. 81953/82753/SSM-416 Dated. 11/12/06 Subject:- Providing Urban Pattern Supply to Dalit Basties ,Be-Chirag Villages & Deras/Dhanies having cluster of 5 or more houses. The precondition of minimum 20 houses for providing Urban Pattern Supply to the village Dhanies /Deras at the cost of Board by laying single phase 11 KV system was relaxed to 15 houses vide CC No.20/2004 dated 19.4.2004. On the persistent demand of farmers/residents presently residing in Deras/Dhanies, Dalit Basties, Be-chirag villages etc. forming a cluster of 5 or more houses and located at a distance of more than 500 mtrs. from the village phirni, for urban pattern supply The matter has been considered & it has been decided as under :- (i) Urban Pattern Supply, shall be provided at the Board's cost to
the farmers/residents presently residing in Deras/Dhanies ,Dalit Basties, Be-Chirag Villages forming a cluster of 5 or more houses situated
adjoining to each other and spread over in a stretch of maximum of
(a) Single phase 11 KV line tapped from the nearest UPS feeder & by installing single phase 11 KV ,10 KVA distribution transformer. (b) At the 1st stage the erection of 11 KV single phase lines and installation of single phase transformers will be completed by RE/APDRP Organisation and the remaining LT work i.e installation of energy meter and laying of services will be carried out by respective DS Sub-Divn. of the concerned area. The existing instructions as contained in CC 22/02 dated 31.5.2002, CC 58/03 dated 26.8.03 & 20/04 dated 19.4.04 shall stand amended to the above extent. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- C.C.No.64/2006 Memo No.79414/80214/SSM-451-A/Vol.II Dated. 29/11/06 Sub: One Time Settlement offer for all categories of permanently disconnected defaulting consumers. As per instructions issued vide CC: No. 16/06 dated 17.04.2006, the One Time Settlement (OTS) package introduced vide CC: No. 42/2002 dated 12.08.2002 was available upto 30.9.2006, for reconnection of various categories of consumers, whose connections were disconnected temporarily/permanently upto 31.3.2005. In view of the encouraging response of the consumers, the matter has been considered and it has been decided to extend the One Time Settlement package upto 31.03.2007 for revival of sick Industry and other categories of consumers. With this extension, the consumers whose connections stand disconnected temporarily /permanently upto 30.09.2005 can opt for reconnection upto the validity of the scheme i.e. 31.03.2007.Field Officers are requested to give vide publicity to the above instructions. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- C.C.No.63/2006 Memo No. 78267/79067/DSA/Vol.I/Comml. Dated. 27/11/06 Sub: Constitution of State/Zonal Level Dispute Settlement Committees of PSEB. In partial modification to the instructions circulated vide CC No.4/2005 dt. 14.1.205 and in continuation to CC No. 29/05 dt. 5.5.05 the nomination from industry on the panel of Circle Dispute Settlement Committee of Operation Circle, Mohali appearing at A(iv)(1), Page 2 of the Annexure has been amended to read as under :- Page
All other provisions of the CC No.4/2005 dated 14.01.2005 & CC No.29/05 dated 5.5.05 shall remain unchanged. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- CC No 62/2006 Memo No. 77375/78125/CC/T/11/L Dated : 22.11.06 Sub:- Review of General Conditions of Tariff of Seasonal Industries and consequential review of Tariff order for the year 2006-07. PSEB
vide CC No. 20/2006 DT. 12.5.2006 and CC 36/2006 dt. 14.7.2006 has revised the
tariff for Seasonal Industries w.e.f. 1.4.2006 and the General Conditions of
Tariff & Schedule of Tariff on
the directions of
PSERC
after considering the petition and hearing the view point of PSEB & Rice
Miller Association has decided vide order No. PSERC /Reg. 153/6752 dt.
31.10.06 that the General Conditions of Tariff made applicable by the commission with effect from 1.4.2006 shall not
apply for the financial year 2006-
It is also requested that wide publicity may be given for the information of the concerned consumers please. Sd/ Director/Sales-II, PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- C.C. No.61/2006 Memo No. 76213/77013/ SSM-414/TW /Policy-06-07 Dated.20/11/06 Subject:- Tubewell Policy- Release of tubewell connection under General Category- Amendment thereof . On the basis of feed back from the field officers, instructions were issued vide CC No.58/06 dated 3.11.06 that in the Operation Divisions, where no AP T/W application, registered upto 31.3.88 under General Category was pending, new AP T/W connections under General Category would be released against the test reports received against applications registered upto 31.3.90 in the order of seniority based on the date of registration of application and the material for the release of these connections would be issued by the Stores Organization subject to certification by the concerned Sr.Xen/Addl.SE on the indent itself that no T/W application registered upto 31.3.88 under General Category is pending under his Division. The Operation Divisions where applications registered upto 31.3.88 under General Category were still pending for release of connection, all out efforts are to be made by the field officers to clear such pending applications registered upto 31.3.88 and thereafter action should be taken as above regarding release of new AP connections under General Category against applications registered upto 31.3.90. The matter has been reviewed further and it has been decided that the cut-off date for release of new AP tubewell connections under General Category in respect of operation divisions where no AP T/W application registered upto 31.3.88 under General Category is pending, shall be 31.12.90 instead of 31.3.90 All other terms & conditions of CC No. 58/06 dated 3.11.06 shall remain unchanged. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- CC No. 60/2006 Memo No. 74287/75087/Indl./SNG/55 Dt. 14.11.06 Sub: Non-availing of Full sanctioned load at the time of release of new Connection –Amendment to ESR 35. Clarification has been sought by field offices regarding applicability of ESR Clause 35 titled "Non availing of full sanctioned load at the time of release of new connection" for the cases involving extension in load on the plea that the Regulation is applicable for release of new connections sonly. Upon ,consideration of the after it has been observed that the instructions are not clear as to whether these are applicable to new connections only or to cases of extension in load as well it is also felt that extension n load involves addition of new equipment/machinery which is; equivalent to installing load of new connection for all intent and purposes. Thus ,it is very much logical that the facility of; building up of the load in phases as per instructions of ESR clause 35 should also be applicable for cases involving extension inn load. The matter has been considered by the WTMs and it has been decided to incorporate a new clause 35.1.3 in the PSEB Electricity Supply Regulations as under: "The provisions contained in ESR clause 35.1.1 and 35.1.2 shall be applicable for release of extension in load also ,to those LS consumers ;whose connected load including applied extension in load is more than 1 MW" All other terms and conditions as applicable as per ESR 35 shall remain unchanged. Sd/- Director/S-II PSEB,Patiala. ----------------------------------------------------------------------------------------------------------------------------------------------------- C.C. No. 59/2006 Memo No. 73295/74095/SSM-414/Drip Dated.10/11/06 Subject:- Release of tubewell connections on priority to the farmers installing Drip/ Micro Sprinkler Irrigation system. The present water scene of
The Government of India has launched National Horticulture Mission (NHM) for holistic development of horticulture in the country . Another programme of Micro Irrigation (MI & Drip/Sprinkler System) of horticulture has been launched. To encourage water conservation by using drip/sprinkler irrigation system and in the best interests of the farmers & State, a meeting regarding allowing priority power connections to the farmers installing drip/micro sprinkler irrigation system under the above two programmes launched by the Government of India was held on 21.7.2006 under the Chairmanship of Chief Secretary ,Punjab. As per decision taken in the meeting , the matter has been considered and it has been decided as under:- i) Release of tubewell connections on priority shall be allowed to the prospective consumers in the State on Drip/Micro Sprinkler Irrigation Systems installed on a minimum area of 2(two) hectares for fruit crops, and 1(one) hectare for vegetables and non horticulture crops. ii) The Priority shall be allowed on a Joint Certificate from the Divisional Soil Conservation Officer and the Deputy /Assistant Director of Horticulture. iii) The tubewell connection will be released after the installation of the Drip/Micro Sprinkler Irrigation System. iv) The priority shall be admissible upto the release of connection without any cut off date subject to following terms & conditions. a) The prospective consumer must have land in his own name and will submit FARD in this regard at the time of registration of application. b) Only One tubewell connection shall be allowed under this priority category. c) The prospective consumer shall submit an affidavit duly attested by First Class Magistrate that in case he is found using the tubewell connection for any other purpose, his tubewell connection shall be disconnected without any notice. d) The priority shall be allowed by Sr.Xen/Addl.SE/Op. concerned after fully satisfying himself with regard to the genuineness of the priority claim & that the prospective consumer has actually installed the sprinkler system. e) The consumer should purchase ISI marked material for drip irrigation/sprinkler system through demand draft with valid receipt. The equipment so purchased shall be clearly identified with Sr.No. and Make etc. on the bill itself. The material should be duly tested / approved by National Test House/ any other agency/Govt. approved agency or duly recommended and tested & approved by Punjab Agricultural University Ludhiana and Punjab Small Scale Industrial Corporation. f) The concerned Divisional Soil Conservation Officer/Dy.Director Horticulture, as the case may be, must certify after installation of Drip irrigation/Sprinkler system at site, that material procured is ISI marked duly tested by the approved Test House/Govt. Agency and system as a whole has been installed on a minimum area of two hectares for Fruit crops & one hectare for Vegetable & Non-horticulture crops and is of approved design / layout . g) To avoid misuse of the priority, the test reports relating to drip irrigation / sprinkler system shall be verified by the AE/ AEE/Xen/Op. only. The concerned officer at the time of verifying the test report must record on the test report itself that the prospective consumer has installed proper/ valid sprinkler system indicating the Sr. No. & other details of the equipment installed on the test report itself. h) The working of the Drip Irrigation/Micro Sprinkler system shall be checked by the AE/ AEE/Xen/Op. concerned once in a year and a certificate of checking shall be placed in the consumer file so as to ensure that the system is in the working order and this priority is not being misused. In case it is found on checking that this priority is being misused, the tubewell connection shall be disconnected on the spot without any notice. i) ESR No.13.4.18 & 13.4.18.1 & & 13.6.18.2 are amended accordingly. Procedure / roster to be followed by field officers for the release of AP tubewell connection / issue of material had been circulated vide CC.No. 43/2006 dated 4.8.2006 and for restoring this facility of allowing priority tubewell connection to prospective consumers adopting Drip/Sprinkler System, the procedure/roster is amended as under : - i) 1st - General Category ii) 2nd - General Category iii) 3rd - General Category iv) 4th - Ex-servicemen priority v) 5th - Kandi Area priority vi) 6th - Own transformer priority vii) 7th - Drip/Sprinkler System priority viii) 8th - General Category & so on. It is requested that wide publicity may be given by the field officers for information of general public. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- C.C.No. 58/2006 Memo No. 71737/72537/SSM-414/TW-06-07 Dated.3.11.2006 Subject:- Tubewell Policy- Release of tubewell connection under General Category. Instructions were issued vide CC No.25/06 dated 2.6.06 that all out efforts should be made by the field officers to clear the AP T/W applications registered upto 31.3.88 under general category and issue of material for release of new AP T/W connections was allowed in respect of test reports received against applications registered upto 31.3.88 only in the order of seniority based on the date of registration of application. An amendment was issued vide CC No.42/06 dated 3.8.06 and the instructions were also reiterated in the T/W policy for the year 2006-07 issued vide CC No.43/06 dated 4.8.06. There is a feed back from the field officers that in the Border, North & Central Zones, there are no pending T/W applications under general category registered upto 31.3.88. In the West & South Zones also in many of the Divisions, there are no pending applications under general category registered upto 31.3.88. Thus in view of above instructions the release of new T/W connections in the Border, North & Central Zones and some of the Divisions under West & South Zones, has been held up. The matter has been reviewed and it has been decided as under:- i) In the Operation Divisions, where no AP T/W application, registered upto 31.3.88 under General Category is pending, new AP T/W connections under General Category shall be released against the test reports received against applications registered upto 31.3.90 in the order of seniority based on the date of registration of application. ii) The Operation Divisions where applications registered upto 31.3.88 under General Category are still pending for release of connection, all out efforts shall be made by the field officers to clear such pending applications registered upto 31.3.88 and after the backlog of applications registered upto 31.3.88 is cleared, action shall be taken as per Para- (i) above. iii) The material for the release of connections under General Category against applications registered upto 31.3.90 shall be issued by the Stores Organization subject to the condition that a certificate is given by the concerned Sr.Xen/Addl.SE on the indent itself that no T/W application registered upto 31.3.88 under General Category is pending under his Division. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- C.C.No. 57/2006 Memo No. 70819/71619 / SSM-249/VDS/SP Dated: 3/11/2006 SUB:- Voluntary Disclosure Scheme for S.P. consumers. To regularize the already running unauthorized load of SP Category Consumers so that the feeding system of PSEB could be upgraded in commensurate with the already running load, thus ensuring continuity of the quality power supply, it has been decided to introduce VDS for Small Power supply (SP) consumers only w.e.f. 7.11.06 upto 31.1.07 with the following terms and conditions :- (i) No load surcharge shall be charged during the period the scheme shall remain operative. (ii) The load shall be deemed to have been released from the date of written declaration indicating the extra load installed by the consumer. This written declaration shall be considered as the A&A form for the enhanced load and kept in the consumer case file and suitable entry shall be made on the existing A&A form. The small power industrial consumer shall be allowed to declare the additional load to the extent of 100% of the existing sanctioned load. (iii) SCC at half the normal rate of Rs.750/-per KW i.e. Rs.375/- per KW shall be recovered for the additional load (iv) ACD at the prevalent rate of Rs.500/-or part thereof per KW for extra load shall be recovered in case of no change of category after extension. (v) In case of change of category from SP to MS as a result of additional load, the ACD as applicable under MS category i.e. Rs.750/- per KW or part thereof shall be recovered for the total load giving due credit for the ACD already deposited. (vi) As a result of change of category due to increase in load, consumer shall be governed under the tariff applicable to the changed category from the date of declaration of load. (vii) The load shall be checked/verified by the AE/AEE/XEN (OP.) subsequently & consumer will be given a period of six months for installation of shunt capacitor of requisite capacity if required. (viii) Wherever augmentation of line is involved, the same shall be done by the Board on priority. (ix) The release of load under VDS shall be further subject to condition that the consumer shall submit an affidavit for submission of NOC for his total load from the PPCB within six months of declaration of extended load, if the same is applicable to his industry to be decided by load sanctioning authority. Similarly NOC from Municipal Corporation/Committees, and PUDA shall not be insisted upon from such consumers, whose industry is already running in the residential areas or other restricted areas subject to the condition that if any statutory body or courts objects later on for the extension so granted, PSEB shall be at liberty to withdraw the extension for which suitable undertaking may be taken from the consumer. However, such consumers shall be required to deposit ACD at double the normal rates for the extended load only. In case of change of category from SP to MS, the ACD for the existing load shall be charged as per MS category after giving due credit for the ACD already deposited and for the extended load, the ACD shall be charged at double the normal rates for MS category. (x) This scheme shall not be available to the consumers located in
It is requested that wide publicity may be given by the field officers for information of general public. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- CC No. 56/2006 Memo No. 69540/70340 /CC/T/1/Misc./SC Dated : 31.10.2006 Sub:- Grant of free electricity for domestic purposes up to 200 units per month to the Members of Scheduled Castes having sanctioned load up to 1000 Watts. As per instructions issued vide CC No. 11/2006 dt. 1.3.2006 SC domestic
consumers with connected load upto 500 Watts were allowed free electricity
upto 200 units per month w.e.f. 1.9.05. In compliance of instructions issued by Govt. of
It has further been decided that w.e.f. 2.10.06, meter rental, MCB rental, Service charges and octroi etc. will also not be charged in the energy bills of the SC domestic consumers with connected load upto 1000 Watts i.e. if any SC DS consumers with connected load upto 1000 Watts has his consumption upto 200 units per month or 400 units bi-monthly, his bill amount will be zero. Necessary action should be taken accordingly and it should be ensured that concession is passed on to the eligible consumer, during the current billing cycle of October, November 2006. All the instructions issued vide CC No. 11/2006 for allowing free electricity to SC DS consumers with connected load upto 500 Watts will be applicable except that limit of connected load has been increased to 1000 Watts w.e.f. 2.10.06. Following points may be kept in view : (i) Refund in cash to remaining SC DS consumers with connected load upto 500 W on a/c of free electricity upto 200 units per month w.e.f. 1.9.05 may continue to be given as per instructions issued vide CC No. 17/2006 and CC 32/2006. (ii) Free electricity with 200 units per month will also be admissible to new SC DS consumers with connected load upto 1000 W from the date of connection. Field Officers are requested to give wide publicity of the above concession being provided by the Board so that maximum number of eligible consumers are in a position to avail of the same. Advertisement is being given in various news papers requesting the eligible consumers to submit requisite documents to concerned subdivisions. It should be ensured that intimation on the prescribed performa. (Advice) is sent to the CSC immediately on receipt of requisite documents from the consumer. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- CC: No 55 / 2006 Memo No. 68576/69376/ SSM-249/VDS/DS Dated: 31.10.06 Subject: Voluntary Disclosure Scheme (VDS) for DS /NRS category of consumers. In view of the over whelming response to the VDS for DS and NRS consumers introduced vide CC No.45/05 dated 12.7.05 and the feedback, from field offices that unauthorized load of DS/NRS consumers is resulting into overloading of the system and frequent breakdowns especially during summer season, the matter has been considered & it has been decided to introduce the voluntary disclosure scheme for DS & NRS consumers w.e.f 1.11.2006 so that DS/NRS consumers may declare their unauthorized load & get it regularized to enable PSEB to augment the system in line with the increased load. The VDS for DS & NRS consumers shall remain in force for three months i.e upto 31.1.2007. 2. The main features of this scheme shall be as under :- i) There will be no checking of connected load during the period VDS remains in force and resultantly no penalty for unauthorized extension in load shall be levied. ii) The load shall be computed as under :-
i) After computing the load as above, the consumer can intimate the computed load for regularization on the reverse of the energy bill also, which will form part of A&A form and placed in consumer file. During the VDS period, the load will be regularised without any verification and test report. ii) The extra load shall be regularized in the name of existing consumer, may be owner of the premises or tenant or actual user as the case may be without asking for any additional documents for effecting change of name or for establishing identity of the original consumer. iii) Mass awareness camps shall be arranged where the concerned Officers/Staff of DS organization shall be available to the public in the said Camps for regularization of extra load on the spot after accepting payment of ACD and reduced SCC there & then. iv) Reduced Service Connection Charges (by 50%) shall be recovered against such declaration as under:-
vii) ACD recoverable shall be as per existing rates which are as under:- a) Domestic Rs.500/-per KW or part thereof. b) Non Residential (NRS) Rs.700/-per KW or part thereof. viii) Augmentation of service line/transformer and the power system and change of meter etc. shall be done by the Board at its own cost. ix) After extension in load, if load falls in range from 11KW to 50 KW the connection shall be released with LT metering in 3 phase category by providing independent T/F of 10/16 /25 /63KVA or higher capacity with zero LT and meter shall be installed in MCB or pillar box on the pole /under the distribution transformer. However more than one connection can be given from the same T/F if the premises are nearby by providing meters in pillar boxes or in MCB /CT Chambers on poles. For loads ranging from 51 KW to 100 KW shall be released at 11 KV only with LT metering by providing independent 63 /100/200 KVA distribution transformers. DS/NRS loads above 100 KW shall continue to be released as per existing instructions as per Schedule of Tariff SV and SVI, at 11 KV supply voltage as per discretion of the Board x) No load surcharge shall be levied. xi) The total load(including unauthorized extension) shall be considered for the purpose of regulating service connection charges in the specific slabs mentioned above, but the actual charges to be recovered shall be for the unauthorized load only at the rates as applicable for the slabs relating to the total load. xii) DS/NRS consumer shall be allowed to extend their load under VDS subject to maximum of 100% of the sanctioned load . xiii) In case of new connections released under DS/NRS category , no extension in load under VDS shall be allowed for a period of 6 months from the date of release of connection . The field officers shall give wide publicity to the scheme for information of the General Public. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- CC No.54 /2006 Memo No. 67173/67973 /SSM-249/AP. Dated: 20.10.2006 Sub: Voluntary Disclosure Scheme vis-à-vis compulsory regularization of unauthorized extension in load by Agriculture Tubewell consumers. Feedback has been received from the field offices that due to depleting water table, No. of AP consumers have installed higher capacity motors thus putting excess load on the system which loads to higher losses, and overloading/ breakdowns in the system . It would, therefore, be in the interest of the Board that the unauthorized load of AP consumers is regularized after recovering appropriate charges. Moreover, there is demand from the various Kissan Unions also that VDS for AP consumers, on the pattern as introduced vide CC 23/2006 dated 26.5.2006, should be re-introduced . 2. The matter has been considered and it has been decided to introduce the VDS for AP consumers under which they will be able to voluntarily disclose / declare their excess / unauthorized load & get the same regularized after paying requisite charges as per VDS . The scheme will remain inforce from 1.11.2006 to 31.1.2007. 3. The charges for regularization of the excess / unauthorized load so declared under VDS shall be Rs.1000/- per BHP as Service connection charges and Rs.200/- per BHP as ACD,without levy of any load surcharge. 4. The temporary tubewell connection released during the paddy season of 2005 and regularized as per CC No. 9/2005 shall not be covered under this scheme as no extension in load is permissible to such regularized tubewell connection upto a period of 3 years from the of release /regularization of such a temporarily tubewell connection. 5. Salient features of the scheme shall be as under:- (i) The regularization shall be done immediately as deemed regularization on detection of unauthorized load or self-declaration by the consumer regarding unauthorized load. It is emphasized that the farmers who visit the sub divisional offices for regularization of the additional load should be attended properly and promptly. His application regarding declaration of the additional load be accepted and necessary entries of the additional load be made in his passbook and ledger and the BA-16 Receipt issued for the charges recovered. The consumer shall install the shunt capacitors of requisite capacity as per the total load and the test report shall be arranged by SDO Incharge through JE Incharge who should indicate total load of the motor and KVAR capacity of the Shunt Capacitor installed. The requirement of new forms has been dispensed with. The extra load shall be regularized after deposit of requisite charges for extended load only and getting suitable entry made in the passbook. (ii) Augmentation of the line and distribution transformer, wherever required after due consideration / verification by Sr.XEN/Op. concerned shall be done by PSEB at its cost. For the purpose of regularization of the load, the loading of the transformers may be taken as 100% instead of the existing 80%. In case with the addition of unauthorized load , the loading of the existing transformer becomes beyond 100% the action to augment the transformer capacity shall be taken with the approval of SE/DS as under :- a) 25/63 KVA transformers which become more than 100% loaded shall be replaced with 63 KVA/100 KVA transformer respectively with the condition that neither a new tubewell connection shall be released from this transformer nor any tubewell connection from other over loaded transformer shall be shifted to this augmented transformer . b) In case of 100 KVA transformer, the de-augmentation shall be done by providing small individual transformers of 6.3/10/16 KVA rating . The regularization of unauthorized load shall not be withheld due to over loading of distribution transformers as the unauthorized hidden load was already on the system . [ Field officers are requested to give wide publicity to this scheme and organize mass consumer contact camps in rural areas to regularize the higher capacity motors on the spot during the VDS period. Sd/- ----------------------------------------------------------------------------------------------------------------------------------------------------- CC No.53/2006 Memo No..65412/66212/SR 134.5 Dated:17.10.2006 Sub: Commercial Circular No.34/06 dated 6.7.2006 – Clarification thereof. An open house discussion with the field officers under the Chairmanship of Member/D was held and it has been decided to issue following clarifications/ amendments to the Commercial Circular No.34/06 dated 6.7.06:- 1. Keeping in view the problems faced by the field officers in dealing with the theft of energy cases, the matter has been considered and it has been decided that checking regarding theft of electricity be carried out by the following officers/officials of the Board:-
Since special courts for dealing with the cases of theft of energy as covered Under Section 153 of Electricity Act-2003 are yet to be constituted by govt. of Punjab, as such after carrying out the inspection of the premises, authorized officer shall prepare a detailed inspection report containing details of connected load, meter/metering equipment details, working of meter, condition of seals and other irregularities noticed (such as any artificial means of theft of electricity). The authorized officer and other members of the team accompanying him shall carry photo identity cards. The inspection report shall be signed by the authorised officer, all members of the inspection team and consumer/person or his/her representative. A copy of the inspection report shall be handed over to the consumer/ person or his/her representative at site under proper receipt. In case of refusal by the consumer/ person or his/her representative, a copy of the inspection report shall be pasted at a conspicuous place in/outside the premises. Simultaneously, the inspection report shall be sent to the person under registered post. In case the theft of electricity is established, the supply of such premises shall be disconnected forthwith and meter/metering equipment shall be sealed in 'as found conditions'. in order to take further action in view of the circumstances explained above, a copy of the inspection report shall be sent by the authorized/checking officer/official to the concerned assessing officer for making assessment of charges as per provisions of Section 126 of Electricity Act-2003. As per notification No. 1/60/03-EB(PR)/1186 dated 27.12.04 of the Govt. of Punjab, the following officers of the Board are authorized to make assessment of charges payable by the LT & HT consumers:-
2. Unauthorised use of electricity (UUE) under section 126 of the Electricity Act-2003.: The UUE shall be dealt as per Section 126 of the E.A.2003 and covers the following means:- (i) by any artificial means , or (i) by a means not authorized by the concerned person or authority or licensee, or (ii) through a tampered meter, or (iii) for the purpose other than for which the usage of electricity was authorized. Following types of cases shall also be covered under UUE:- (a) Where a consumer engages un-authorizedly in supply of electricity to any service disconnected by the Board/Licensee or in the illegal restoration of his own service disconnected by the Board/Licensee. (b) Where a consumer keeps connected to Board/Licensee's supply system any apparatus or adopts any electrical appliance for the purpose of splitting the phase to run his three phase appliances when the Board/Licensee's three phase supply is not available to him. (c) Where a consumer uses electricity supplied under a particular tariff for a purpose for which some other (especially higher) tariff is in-force, or (d) Where a consumer without the permission of the Board/Licensee extends the Board/Licensee's supply to any premises other than the premises to which the supply is given or to any consumer/unit within the same premises. Provided that extension of Board/ Licensee's supply for a religious or non commercial social function of the consumer himself not exceeding three days shall not be considered as unauthorized use of electricity. 3. Procedure for booking a case for unauthorized use of electricity. (a) An assessing officer, (designated as per GOP notification dated 27.12.04 and detailed under para-1 above, suo moto or on receipt of reliable information/ complaint regarding unauthorized use of electricity in a premises shall promptly conduct inspection of such premises. (b) The assessing officer and other members of the team shall carry along with them photo identity cards, which shall be shown to the person present at the premises before entering therein. (c) If on inspection of the premises or after inspection of the equipments, gadgets, machines, meter etc. or after inspection of the records, the assessing officer comes to the conclusion that the person is indulging in unauthorized use of electricity, he shall prepare an inspection report giving details of connected load, condition of seals, working of the meter and also mention the irregularities noticed which established unauthorized use of electricity. (d) Details of evidence substantiating the unauthorized use of electricity in the premises shall be clearly recorded by the assessing officer in the inspection report. (e) The inspection report shall be signed by the assessing officer and each member of the inspection team and the person or his/ her representative, and handed over to the person or his/ her representative present at site, under proper receipt. In case of refusal to accept the report, a copy of the inspection report must be pasted at a conspicuous place in/outside the premises. Simultaneously, the inspection report shall be sent to the person under registered post. (f) The assessing officer shall provisionally assess to the best of his judgement the amount to be paid by the person benefited by the use of unauthorized use of electricity. (g) The order of provisional assessment under section-126 of the Electricity Act -2003 (as per proforma enclosed) shall be served upon the person under proper receipt through registered post or courier or speed post or by hand (indicating the identity of the person to whom delivered). (h) The person served with the order of provisional assessment may accept such assessment and deposit the assessed amount with the licensee within 7 days of such provisional assessment order served on him, and in that case, he shall not be subjected to any further liability or any action by any authority whatsoever. (i) The reply to the notice of provisional assessment order shall be submitted by the person within 7 days of its receipt. The assessing officer, only after affording a reasonable opportunity of hearing to such person, shall pass a final assessment order specifying the amount payable by such person on account of unauthorized use of electricity. 4. Submission of reply by the person: If the person submits his reply within the stipulated period, the assessing officer shall analyze the case within 7 working days from the date of submission of person’s reply, after carefully considering all the submissions and documents submitted by the person, facts on record and the inspection report. The case of unauthorized use of electricity shall be dropped immediately, if it is concluded by the assessing officer that there is no unauthorized use of electricity, and the decision in this respect shall be communicated to the person under proper receipt, within 15 days of submission of reply by the person. 5. Affording personal hearing to the person. (Levy of charges for UUE): (a) If the assessing officer concludes that there is unauthorized use of electricity, he will provide personal hearing to the person within 15 days of submission of reply and will pass a final order of assessment specifying the amount payable by the person , only thereafter. (b) If the assessing officer reaches a conclusion that the unauthorized use of electricity has taken place, it shall be presumed by the assessing officer that such an unauthorized use of electricity has been continuing for a period of 3 months immediately preceding the date of inspection in case of domestic and agricultural consumers and for a period of 6 months immediately preceding the date of inspection for all other categories of consumers, and he shall provisionally assess the consumption per month based on the following formula:- (A) For cases of unauthorized use of electricity covered under sub-section 6(b)(i),(ii) and (iii) of Section 126 of the Act:- (1) Units assessed = L x D x H x F, where L is the load found connected during the course of inspection in KW. D is number of working days per month, during which unauthorized use/theft/pilferage is suspected and shall be taken for different categories of use as below:-
H is use of supply hours per day, which shall be taken for different categories of use as below:-
F is load factor, which shall be taken for different categories of use as below:-
(2) The consumption so assessed as above shall be charged i) for a period of 3 months in case of domestic and agriculture supply consumers and for a period of 6 months in case of other consumer categories, ii) at one and half times the rate per unit of the tariff applicable to the consumer category, after adjusting the amount paid by the person for the energy consumption for the assessment period if any. (3) In cases where fixed monthly tariff exists, monthly assessment shall be made at one and a half time the monthly rate. (B) For cases of unauthorized use of electricity covered under sub-section 6(b)(iv) of section 126 of the Act. (i) If it is established during inspection of a premises that the energy supplied is used for a purpose on which higher tariff is applicable, the total energy consumed in the previous 3 months in case of domestic supply or agriculture consumer and 6 months for all other category consumers, from the date of detection, shall be charged at one and half times the rate applicable for the category for which load was found to have been used. (ii) The above calculations are subject to the condition that meter is recording energy accurately. Else, the energy will be calculated on the basis of LDHF formula as per details in A-1 above. (iii) The amount already paid by the person for the energy consumed during the assessment period, if any, shall be adjusted in the amount assessed as above. (iv) This assessment shall not relieve the consumer from any penalty imposed by law/regulations or under any provisions of the code. The period of 3/6 months may be suitably reduced if it is established from the facts stated by the person at the time of inspection or any other such evidence noticed by the assessing officer that the offence has been committed for less than 3/6 months respectively. However, the assessing officer shall duly record reasons for reduction in the period of such provisional assessment. The amount shall be assessed at a rate equal to one and a half times the tariff rates applicable for the relevant category of consumers. Credit for the amounts, if any paid by the person during the period for which the assessment is made shall be allowed, to avoid duplication of billing for such period. In case of seasonal industries, the off-seasonal period (non-working) shall not be included in the period under assessment. For AP consumers the tariff rate without Govt. subsidy shall be applicable for assessment of charges. (c) The person will be required to deposit the assessed amount with the licensee within 7 days of receipt of the final order of assessment. The licensee may, after taking into consideration the financial position and other conditions of person, extend the last date of payment or approve the payment to be made in installments on a written request made by the person and submission of an undertaking to abide by the schedule of payment along with the interest due as per rules. (d) The person served with the final assessment order may accept the order and deposit the assessed amount with the licensee and in that case he shall not be subjected to any further liability or any action by any authority whatsoever. 6. Appeal to Appellate Authority. (a) No appeal shall be entertained by the appellate authority (prescribed as per para-3 of CC 34/06 dated 6.7.2006) unless the person deposits an amount equal to 1/3rd of the assessed amount with the licensee and encloses documentary evidence of such deposit along with the appeal. Further, no appeal shall lie to the appellate authority against the final order of the assessing officer if the final order is made with the consent of the parties. Any person aggrieved by the final assessment order made by the assessing officer may, within 30 days of the said order, prefer an appeal in such form, verified in such manner and be accompanied by such fee as specified by the Commission in its Regulations for procedure of filling appeal before the Appellate Authority to an appellate authority. (PSERC Notification dated 7.3.05 – Annex-III of CC No. 34/06 dated 6.7.2006) (b) The appellate authority shall dispose of the appeal within 90 days of its receipt after hearing the parties and pass an appropriate speaking order and send the copies of order to the assessing officer and the appellant. The order of the appellate authority shall be final. No civil court shall have the jurisdiction to entertain any suit or preceding in respect of any order passed by the assessing officer or appellate authority. (c) In case the appellate authority decides that the case of unauthorized use of electricity is not established, no further proceeding shall be taken against the appellant and the case shall be dropped. (d) Where the case of unauthorized use of electricity is established, the person will be required to make the payment against final assessment order within 7 days of its receipt. 7. Default in payment of amount assessed. (a) In case of default in payment of the assessed amount or any of the installments of the assessed amount agreed to by the person or 1/3rd amount in case filling of appeal is contemplated by the person, the licensee shall, without giving any further notice in writing, disconnect the supply of electricity, remove the meter and service line. (b) When a person defaults in making payment of assessed amount, he, in addition to the assessed amount shall be liable to pay, on the expiry of thirty days from the date of order of assessment, an amount of interest @16% per annum compounded every 6 months. (c) The levy of charges on account of unauthorized use of electricity shall continue till the cause of levy is removed and verified by the licensee. 8. The compliance of above instructions should be carried out in letter & spirit. Any difficulty in the implementation of these instructions may be immediately brought to the notice of this office through the concerned EIC/CE/DS. Sd/- Chief Engineer/Comml, PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No.52/2006 Memo No.64057/64857 /SSM-450 Dated: 10.10.2006 Sub: - Release of AP T/W connection to Gram Panchayats for irrigating Gram Panchayat land on priority. As per
ESR-13.6.15 one no. tubewell
connection on priority is admissible to Gram Panchayats to enable them to lease
out the Shamlat land of the Gram Panchayat at a higher rate. However, keeping in view the huge backlog of AP test reports, a ban was imposed w.e.f. 12.4.2002 on the issue of demand notices to all AP categories including
Gram Panchayat priority. In a recent meeting
of the Programme Implementation Committee chaired by Hon'ble Dy.C.M., Punjab
held on 10.7.2006 at
The matter has
been considered and Chairman PSEB has been empowered to allow priority (upto the
release of connection ) for a tubewell connection in the
The field officers shall ensure that wide publicity is given to above decision to enable Village Panchayats to make use of this scheme. Sd/- Dy.CE/Sales, for CE/Commercial PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No 51/2006 Memo No. 63945/64745/C-231/Mohali/L Dated : 4.10.06 Sub: Waiver of Advance Consumption Deposit on captive power generation - amendment to Sales Regulation Clause 170.3.2.11. As per existing instructions if a PSEB consumer is also operating a CPP unit and some of his load is fed from PSEB supply, he is required to pay ACD for the load exclusively fed from TG /DG set as well. The recovery of ACD for load fed from TG/DG sets was introduced vide Commercial Circular 26/2002 and incorporated in sales regulation as ESR 170.3.2.11. Advance Consumption Deposit is recovered from various categories of consumers at a prescribed rate to safeguard the recovery of electricity charges of the electricity consumed by a consumer. With the formulation of captive power policy vide CC 26/02 dated 10.6.02, the co generator/NRSE project developer as well as CPP owners who were also consumers of PSEB were required to pay ACD of the load to be fed from co generation plant, NRSE plant and captive power plant. The logic for recovery of ACD for this load which is normally fed from the plant is that the plant owner can draw energy from PSEB system for the entire load normally being fed from his own plant provided the meter and the feeding PSEB line is of adequate capacity. It has however been noted during the past years while implementing the captive power policy, that the plant owners do not resort to drawl of energy from PSEB system to the extent PSEB had assumed. The energy generated by consumer and consumed by him does not in any way call for covering the risk of non payment of energy bill for the energy supplied by PSEB. Therefore, recovering of ACD for the energy consumption for the energy supplied from the consumer's TG Set is not fair. The matter has been considered and it has been decided to amend the clause 170.3.2.11 as under: "Existing consumers or new consumers who wish to install TG sets as Co generation plant/NRSE plant/CPP and wish to run some load exclusively from their TG sets as CPP shall not be required to deposit ACD charges for the load to be run exclusively from the TG sets as CPP. However permission fee (installation charges) and interfacing (parallel operation) charges, if any applicable shall continue to be levied. In the event of TG set load is found running from PSEB system, then load surcharge shall be recovered for the load found running extra over & above sanctioned load to be fed from PSEB system. Consumers shall also be liable to pay compensation for damage if any caused to PSEB lines /equipment. " Field Officers are requested to give wide publicity to the above instructions. Sd/ Director/Sales-II, PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No.50/2006 Memo No. 63222/63822/SMI-259 Dated : 29.09.2006 Sub: Release of Temporary Tubewell Connections during the Paddy Season of 2006. On the persistent demand of farmers instructions were issued vide CC No.26/2006 dated 2.6.06 regarding release of temporary tubewell connections during the Paddy Season of 2006. As per these instructions, temporary tubewell connections were to remain operational from 20.6.06 upto 30.9.2006 i.e. these are to be disconnected by 30.9.06. Feedback
has been received from the field officers that during the current paddy season
the temporary tubewell connections were made operational late i.e. w.e.f
20.6.06. Further ,due to late sowing
of paddy by the farmers as per advice of the Scientists from
In view of above, the matter has been considered and it has been decided that all temporary tubewell connections which were released during the current paddy season as per CC No.26/2006 dated 2.6.06 shall now be disconnected by 15.10.06 instead of 30.9.06. The instructions issued vide CC 26/06 dated 2.6.06 shall stand amended to this extent and all other terms & conditions shall remain unchanged. Field officers are requested to give wide publicity to this scheme through all possible means including announcements through public address systems of Gurudwaras/Mandirs etc Sd/- Dy.CE/Sales, for CE/Commercial PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No__49/2006 Memo No. 66502/67302 Dated : 19.9.06 Sub:- Load Surcharge in case of NRS consumers, ESR clause 86.5.0. As per Sales Regulation Clause 86.5, if the connected load of a NRS consumer exceeds the sanctioned load, the excess load shall be unauthorized load and such excess of the connected load shall be charged load surcharge and the unauthorized load so detected has to be regularized. Instructions are silent where marginal load beyond 100 KW is detected and the consumer decides to keep his load below 100 KW. As per instructions, the consumer is required to pay the Transformation charges, in addition to service connection charges. The matter has been considered and it has been decided to introduce Clause 86.5.1 in continuation to SR clause 86.5 as follows:- 86.5.1. "In the cases where loads are detected upto 110 KW, the consumer should have option to get the load regularized or submit fresh Test Reports for reduced load in which case he would be required to pay only load surcharge for the excess load but ACD,SCC and Transformation charges would not be leviable. However in case such consumers are subsequently found to be running load above 100 KW they would not be given any relief to reduce their load and should then be charged both Transformation charges as well as ACD & SCC etc. as per provision under Sales Regulations Clause 86.5. However for load detected more than 110 KW, the existing instructions shall continue to apply." All other terms and conditions of Sales Regulation Clause shall remain unchanged. Sd/ Director/Sales-II, PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No. 48 /2006 Memo No. 65449/66249 / Indl.187-KHN Dated. 15.9.2006 Sub:- Grant of Feasibility clearance to Industrial units. It has been observed that in some feasibility clearance cases, the proposal forwarded by the field office for release of new connection / extension in load to the prospective / existing consumer is subject to the system constraints such as commissioning of new 66/132/220 KV S/Stn. or augmentation of the existing transformer /feeding transmission line which are likely to take long period for erection /commissioning. Allowing conditional feasibility clearance in such cases where grid constraints are there for release of load puts the Board in awkward position as the prospective / existing consumers start putting all sorts of pressure for release of load and the onus for release of load falls on PSEB which in turn is unable to do so due to system/ grid constraints . In view of above, the matter has been considered and it has been decided as under:- "Feasibility clearance for release of new connection/extension in load in case where the applied load/extension in load cannot be released due to the system/grid constraints such as installation/augmentation of power T/F or erection of new Sub-Stn./Transmission line, may not be given. The requisition for these new connections/extension in load for which feasibility clearance is not given due to system /grid constraints may be kept pending for consideration for feasibility clearance until Board is in a position to release the load/extension in load within a period of six months. However, such applicants shall retain their seniority as per date of requisition". The strict compliance of the above instructions be ensured by all the field officers. Sd/- Dy.CE/Sales, for CE/Commercial PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No. 47 /2006 Memo No. 57031/65301/SSM-118 Dated. 13.6.06 Sub: ` Consumer Complaint Handling Procedure- Appointment as Ombudsman. Punjab State Electricity Regulatory Commission vide Notification No. PSERC/JSF-29/4523 dated. 30.8.2006 has appointed Smt. Surinder Paul Kaur as Ombudsman in persuance to Section-42 of the Electricity Act. read with "PSERC (Forum and Ombudsman) Regulations 2005"(already circulated vide CC No. 27/06 dated 6.6.06). The copy of the Notification dated 30.8.2006 is enclosed herewith for information of the field officers. It is requested that the field officers may give wide publicity to the above for the information of general public. DA/As above. Sd/- Dy.CE/Sales, for CE/Commercial PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No.46/2006 Memo No.56645/57445/Tissue Cultutre/Tariff Dated : 07.09.2006 Sub: Exemption of Electricity Duty to existing Agri. Tissue Culture Units. The Govt of
" In pursuance of the decision of Council of Ministers
taken in its meeting dated 18.2.2006 held under Chairmanship of the Chief
Minister, Punjab and in exercise of the Power conferred by Section 12 of the
Punjab Electricity (Duty) Act, 2005 and all other powers enabling it on this
behalf , the Govt. of Punjab is pleased to grant 50% exemption from the payment of Electricity
Duty which is charged @10% advalorem for a period of 5 year from 18.2.2006 to
the existing Agri. Tissue Culture Units situated in Punjab State and to refund the basic electricity duty already paid by these units
through adjustment in future bills. This exemption has not been granted on
surcharge payable on the basic Electricity Duty. This Electricity Duty exemption
is subject to approval of a transparent metering arrangement by the Supplier and
the Chief Electric Inspector
You are requested to take necessary action in the matter accordingly. Sd/ Director/Sales-II For CE/Commercial, PSEB
----------------------------------------------------------------------------------------------------------------------------------------------------- C No.45/2006 Memo No. 50400/51200/SSM-118 Dated: 11.8.200 Sub: Consumer Complaint Handling Procedure- Amendment thereof. Instructions regarding adoption of 'Consumer Complaint Handling Procedure' as approved by PSERC were issued vide CC No.40/2006 dated 29.7.2006 followed by CC No.41/06 dated 1.8.2006. As per nomenclature approved by PSERC, the various dispute Settlement Committees are designated as 'Zonal Level Dispute Settlement Committee', Circle level Dispute Settlement Committee & 'Divisional Level Dispute Settlement Committee'. However in CC No.40/2006 dated 29.7.2006 & CC No.41/06 dated 1.8.2006, these committees were designated as Zonal Level Dispute Settlement Committee(ZLDSC), Circle Level Dispute Settlement Committee(CLDSC), & Divisional Level Dispute Settlement Committee (DLDSC). The same may be replaced to read in line with the nomenclature as approved by PSERC i.e. Zonal Dispute Settlement Committee (ZDSC), Circle Dispute Settlement Committee (CDSC) & Divisional Dispute Settlement Committee(DDSC) respectively. 2. Nodal Officer (i.e. SE/Dy.CE/HQ Circle of the concerned) as indicated against Zonal Level Dispute Settlement Committee (ZLDSC), under Para-3 (ii)(a) of CC No.40/2006 dated 29.7.2006 maybe amended to be read as SE/Dy.CE/HQ of the concerned Zone . 3. Presenting Officer as indicated against Circle Level Dispute Settlement Committee(CLDSC), under Para-3(ii)(a) of CC No.40/2006 dated 29.7.2006 maybe amended to be read as Sr.Xen/Addl.SE/DS of the concerned Division.. All other terms & Conditions of CC 40/2006 dated 29.7.2006 and CC No.41/206 dated 1.8.2006 shall remain unchanged. Dy.CE/Sales For CE/Commercial PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- CC No. 44/2006 Memo No. 50176/50976/SMI-259 dated 8.8.2006 Sub: Release of temporary tubewell connections during the paddy season of 2006. Instructions were issued for release of temporary tubewell connections during the paddy season of 2006 vide CC No. 26/2006 dated 2.6.2006 . The para Viii of this circular reads as under:- " The service cable length of connection shall normally be limited to 100 Mtrs.. However in hardship cases the length of service cable may go upto a miximum of 110 Mtrs". It has come to the notice of this office that the above clause is being misused by adopting pick& choose policy in respect of 'hardship cases' . The matter has been considered & it has been decided that temporary tubewell connection shall be allowed with maximum service cable upto 110 Mtrs. All other terms & conditions of CC No. 26/2006 dated. 2.6.2006 shall remain unchanged. Dy.C.E./Sale For Chief Engineer/Comml. PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- C
43/2006 Sub: - Tubewell Policy for the year 2006-07. Keeping in view pending test reports as on 31.3.06 as per the data / information received from Chief Engineers/DS, the policy for release of new AP T/W connections during the year 2006-07 has been considered and it has been decided as under :- i) Target for release of 40,000 No. new AP tubewell connections during the year 2006-07 has been fixed which shall cover the test reports received upto date both for General Category and Priority Categories. Adequate funds should be got allocated for release of these connections so that the material for release of connections is provided by the Board. ii) Based on the zone wise position of the pending test reports as on 31.3.06,the allocation for each zone has been fixed as under:-
The quarterly progress report for the release of tubewell connections shall be sent by CE/DS concerned to CE/Commercial so as to monitor the progress achieved. iii) As per data available, there are 39,589 No. pending Test reports as on 31.3.06 against which tubewell connections are yet to be released. Keeping in view the target of 40,000 No fixed for the release of. new AP tubewell connection during the year 2006-07,only these 39,589 pending test reports would be covered for release of tubewell connections. Besides these test reports, the test reports to be received against priority categories during the year shall also be covered. I}}}iv) }}Although cut-off date for issue of demand notice under general category is 31.3.91 but keeping in view the pending test reports it has been decided that demand notice(s) against applications registered under general category from 1.4.90 to 31.3.91, shall not be issued upto 31.12.06 after which this will be reviewed & necessary instructions to allow issue of Demand Notice(s) for application registered from 1.4.90 to 31.3.91, if feasible, will be issued. However Demand Notice(s) for the applications registered upto 31.3.90 will continue to be released as per instruction already inforce. The ban imposed on issue of fresh demand notices w.e.f. 12.4.02 shall continue except for applications registered upto 31.3.1990 under General category besides priority cases allowed under Chairman's discretionary quota (five percent), Ex-serviceman's priority & Kandi area priority. v) The issue of demand notices by the Sub Divisions shall be regulated by Dy.CE/SE/DS, who shall, keeping in view the availability of material, decide the number of demand notices to be issued by respective Sub Division on quarterly basis in such a way that Sub Divisions will be in position to release the connection(s) within three months from the date of compliance of demand notice(s) by the prospective consumers. vi) All out efforts need to be made by the field officers to clear the applications registered upto 31.3.88 for which strict compliance of the following instructions already issued vide CC.25/2006 dt. 2.6.06 amd as amended vide CC No. 42/06 dated 3.8.06 be ensured by field officers :- a) Issue of material for release of new AP tubewell connections will be allowed only in respect of test reports received against applications registered upto 31.3.88 in the order of seniority based on the date of registration of the application. b) No material shall be issued by Stores Organization for the release of tubewell connections under general category against applications registered after 31.3.1988 till the back log of applications registered upto 31.3.88 is cleared in all the zones and revised instructions will be issued thereafter . vii) As per procedure presently being followed for release of T/W connection, separate seniority queues such as Chairman priority ,Ex-serviceman priority, Kandi Area priority ,HT/LT seniority queues, own T/F seniority etc.are maintained at Sub Division level. SDO incharge should monitor at his personal level that the connections in all the seniority queues are released side by side. The following procedure shall be followed for the release of AP tubewell connections/issuance of material by the field officsers :- (a) Chairman Priority connection shall have over riding priority over all other categories. (b) For other categories ,the roster for release of connections/issue of material shall be followed as under:- i) 1st – General Category. i) 2nd _ General Category. ii) 3rd _ General Category iii) 4 th _ Ex-servicemen Priority iv) 5 th _ Kandi Area Priority. v) 6th _ Own Transformer Priority. vi) 7th _ General Category and so on. If test report against any priority category is not pending ,then slot for that priority category will go to general category. For example in a sub-division if no test report under Ex-servicemen priority is pending, then 4th slot in the roster will also go to General Category. viii) As per instruction issued vide CC 13/2006 dated 17.3.06, the new AP T/W connection shall continue to be released on LT supply upto 30.9.2006. ix ) Voltage Regulation of 11KV feeder may not be a constraint for issue of demand notice to such prospective consumers, who are otherwise eligible for issue of demand notice. In such cases, an undertaking/affidavit that AP connection under the present system constraints is acceptable shall be obtained from the prospective consumer as per the existing instructions. x) CE/MM & CE/Workshop shall assess the requirement of material and take necessary steps to ensure timely procurement of material required for release of 40,000 Nos. new AP tubewell connections during the year 2006-07 keeping in view the decision taken by WTMs on 14.6.06 to release all new AP tubewell connections under HVDS w.e.f. 1.10.2006. xi) The status of pending test reports,demand notices may be displayed on the Notices Board of concerned operation Sub-Division with regard to release of AP connection during the year 2006-07. All other terms and conditions for release of tubewell connection shall remain unchanged. Dy.C.E./Sales, For Chief Enginee PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- C:C:No.42/06 Memo No. 42248/49059 /SSM-414 Dated: 03.08.06 Sub: - Release of tubewell connection under General Category. Instructions were issued vide CC 25/2006 dated. 2.6.2006 that no materal shall be issued by store organisation under general category against applications registered after 31.3.88 till the backlog of applications registered upto 31.3.88 is cleared in all the zones of PSEB. Para-III of the above circular provides as under :- "The works already in hand for whilch sufficient material stand issued before 31.5.2006 shall be completed & may not be withheld on account of above instructions . However, where only Poles and fittings /stay set etc. have been issued,no further material be issued". The above relaxation was given with a view that the genuine cases where bulk of material stood already issued/given may not be unnecessary withheld. It has however been observed that tubewell applicants registered after 31.3.88 are putting all sorts of pressures to get the material released under provision of above para with the result that most of the tubewell connections being released are for applications registered after 31.3.88. This has defeated the very purpose of nstructions issued vide CC-25/06 dt. 2.6.06. Accordingly, it has been decided to delete Para III of CC-25/06 dt. 2.6.06 with immediate effect. All other terms & conditions of CC 25/06 dated 2.6.2006 shall remain unchanged Dy.C.E./Sales, For Chief Engineer/Comml., PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- Memo No. 2170/2970 Dated: 1.8.2006 Sub: Consumer Complaint Handling Procedure- Constitution of Dispute Settlement Committees. In continuation of instructions regarding 'Consumer Complaint Handling Procedure' to be followed with effect from 1.8.2006 issued vide CC.No.40/2006 dated 29.7.2006, it is clarified that various Dispute Settlement Committees of PSEB shall stand reconstituted w.e.f. 1.8.2006 as under:- A) Zonel Level Dispute Settlement Committees (ZLDSCs)
B) Circle Level Dispute Settlement Committees (CLDSCs)
C) Divisional Level Dispute Settlement Committees (DLDSCs)
All other terms and conditions of CC No.40/2006 dated 29.7.06 shall remain unchanged. Dy.C.E./Sales, For Chief Engineer/Comml., PSEB,
----------------------------------------------------------------------------------------------------------------------------------------------------- C:C:No. 40/2006 Memo No. 1242/2042 / SSM-118 Dated: 29.7.2006 Sub: - Consumer Complaint Handling Procedure. In order to provide an inexpensive,expeditious and efficacious mechanisum to resolve the differences and disputes, the Board had constituted a number of committees at different levels to settle the differences / disputes arising between the Board and the consumers. The exising set up of the various Dispute Settlement Committees as constituted by the Board is as per ESR-No.142 and as amended by instructions issued vide CC.No.4/05 dated 14.1.2005 and 39/05 dated 7.6.2005. 2. In terms of the provisions of Regulation-5(2) of the "PSERC (Forum & Ombudsman) Regulations,.2005", PSERC vide its order dated June 26,2006 has approved the ' Consumer Complaint Handling Procedure' vide its letter No. 3385 dated 28.6.06 (copy enclosed) & have directed that this system shall be effective from 1.8.2006. The said procedure is self explanatory and needs no elaboration. 3. It should be ensured that the new system is set in place well in time and made functional from the date specified by the Commission i.e. 1.8.2006. The salient features of the 'Consumer Complaint Handling Procedure' as approved by the PSERC are as under:- i) Nature of Complaints Consumer complaints shall pertain to: · Billing · Metering · Interruption/failure of power supply · Voltage variations · Load shedding/scheduled outages · Disconnection/Reconnection · Any other matter concerning supply of electricity ii) Constitution of various Dispute Settlement Committees has been mentioned in para-4 of the enclosure. As required under para-4 (2) and para –4(3) of 'Consumer Complaint Handling Procedure', the Presenting Officer and Nodal Officer shall be as under:-
iii) The procedure for redressal of complaint as per para –6 of 'Consumer 'Complaint Handling Procedure', shall be strictly followed. However, as far as para –6(8) is concerned, it is decided as under:- When unanimity is not reached while disposing of the disputed case by the above Dispute Settlement Committee, the majority decision will be applicable. However, the minutes to be recorded shall be self speaking and views of dissenting Member(s) should be indicated alongwith the operating part of the decision specifically. Copy of decision in each case shall be sent by Chairperson of DSC concerned to CE/Commercial without exception. As per para-6(12) of 'Consumer Complaint Handling Procedure' the Chairperson of DSC is competent to fix the amount to be deposited before consideration of the case by the Committee. In case the consumer is unable to make the part payment of 20% ,the chair person will record the specific reasons for fixing the amount to be got deposited less than the part payment of 20%. iv) Regarding para-6(14) of 'Consumer Complaint Handling Procedure', it is clarified that the Nodal Officer will maintain proper record of all the complaints received as disposed off on behalf of the DSC. i) The 'Consumer Complaint Handling Procedure', shall come into effect with effect from 1.8.2006 and all the existing complaints/appeals (all cases pending for review /appeal in various DSCs / DSA) except those on matters pertaining to open access granted under the Electricity Act,2003 and Sections 126,127,135, to 140,142,143,146,152 and 161 of the Act, before any authority previously constituted(i.e. DSCs / DSA) shall stand transferred to the jurisdiction of respective Dispute Settlement Committees and Forum for Redressal of the Grievances, as the case may be. All the previously constituted committees shall cease to exist with effect from 31.7.2006. ii) The field officers will :- a) give wide publicity to the existence of the 'Consumer Complaint Handling Procedure' by periodical press release, display on notice boards in the distribution sub-divisions or at the Complaint centres/Bill collection centres,web site of PSEB and such other means to make the public aware of the procedure; b) make available an updated copy of the 'Consumer Complaint Handling Procedure' ,as revised from time to time for inspection by members of the public during normal working hours:and c) Provide an updated copy of the aforesaid procedure revised from time to time to the consumers and any other person who requests for it at a price of Rs. 50/- per copy. vii) Consumer's right to approach the Forum. A complainant aggrieved due to non-redressal of his complaint under the 'Consumer Complaint Handling Procedure', may approach the Forum established by the Board vide CC.27/06 dt.6.6.2006 under as sub-section (5) of Section 42 of the Act read with " PSERC (Forum & Ombudsman) Regulations, 2005.&qu | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||